The industry is approaching an inflection point driven by a number of important factors. The changing needs and expectations of the investor, fee compression driven by the rise in passive investment and the acceleration of technology are providing opportunities to digitalise and create efficiency but also fuelling a digital arms race as firms seek to differentiate. What does the industry need to do to remain relevant to our changing society? Is today’s operating model still appropriate? Will we see the amazonification of funds?
Moderator
Alan Chalmers, Senior Advisor, Glendevon Capital
Panel
Peter De Proft, Former Director General, EFAMA
Martin Gilbert, Chairman, Revolut ltd and AssetCo
Julien Hammerson, CEO, Calastone
Massimo Tosato, Chairman, M&G Group Limited