Terms of use______

Terms of Use

Please read these terms and conditions carefully before using the Calastone website, or any materials provided by Calastone such as the Calastone brochure


This website, and other materials (such as the brochure), are provided by Calastone Limited.

This site, and any other materials provided by Calastone, are only directed to “Permitted Users,” namely all persons and entities, including customers and their employees, agents, contractors, affiliates, subsidiaries, and, if applicable, clients (collectively or individually) falling within the definition of  Investment Professionals in accordance with article 19 of the Financial Services and Markets Act 2000 (Financial Promotion) Order 2005. The website is an exempt communication as referred to in The Financial Services and Markets Act 2000 (Financial Promotion) Order 2005.

Retail Clients (as defined by the FCA's Conduct of Business Rules) are not permitted to use this website. Consumers (as defined by the FCA) are not permitted to use this website. This website, and any associated information/social media/web app, is not intended to be used by or distributed to any person or entity in a jurisdiction or country where this would be contrary to local law or regulation.

Terms of website use

These terms of use (together with the documents referred to in it) tells you the terms of use on which you may make use of our website calastone.com (our site), whether as a guest or a registered user. Use of our site includes accessing, browsing, or registering to use our site.

Please read these terms of use carefully before you start to use our site, as these will apply to your use of our site.

By using our site, you confirm that you are a valid 'Permitted User' (as described above) and that you accept these terms of use and agree to comply with them.

If you do not agree to these terms of use, you must not use our site.

Other applicable terms

These terms of use refer to the following additional terms, which also apply to your use of our site:

Our Privacy Policy sets out the terms on which we gather, process, and hold any personal data we collect from you, or that you provide to us. By using our site, you specifically consent to this policy and its application to you and your data and you warrant that all data provided by you is accurate.

Our Cookie Policy, which sets out information about the cookies on our site.

Information about us

This domain, calastone.com is a site operated by Calastone Limited (“we”, “us”, “our”). We are registered in England and Wales under company number 06298923 and have our registered office at Birchin Court, 20 Birchin Lane, London EC3V 9DU.

We are a limited company authorised and regulated by the Financial Conduct Authority under the Firm Reference Number 487428.

Changes to these terms

We may revise these terms of use at any time, without notifying you, by amending this page.

Please check this page from time to time to take notice of any changes we made, as they are binding on you.

Changes to our site

We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it or notify you that it is out of date

We do not guarantee that our site, or any content on it, will be free from errors or omissions.

Any third-party material provided or referred to on our site is is merely provided for information only and has not been approved as a financial promotion by Calastone on behalf of any third party. We do not guarantee that any third-party information referred to on this site will be free from errors or omissions.

Accessing our site

Our site is made available free of charge.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our site.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Your account and password

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential and keep that information secure. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at marketing@calastone.com

Intellectual Property Rights

We are the owner or the licensee of all intellectual property rights in our site, and social media, in the material published in, and via, it and in any documents made available for download (such as the Calastone brochure). All of these works are protected by copyright laws and treaties around the world and may not be copied, in whole or part, incorporated into any other publication or otherwise distributed for any commercial purpose without prior written permission from Calastone. All such rights are reserved.

No reliance on information

The content on, and available from, our site is provided for general information only. This site, and any of its content and social media, should not be considered as independent investment research, investment advice, or an investment recommendation, under any circumstances.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.

Limitation of our liability

To the fullest extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied, or any documents/attachments/social media or other materials delivered via the site/social media or web app.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

use of, or inability to use, our site; or

use of or reliance on any content displayed on our site or social media.

In particular, we will not be liable for:

loss of profits, sales, business, or revenue; business interruption;

loss of anticipated savings;

loss of business opportunity, goodwill or reputation; or

any indirect or consequential loss or damage.

No contractual relationships or obligations will arise between Calastone and a user of this site from such use. The information published is provided to aid in the general understanding of Calastone and the Calastone transaction network. A fuller description of the network and the terms on which it is provided by Calastone is contained in Calastone’s formal contractual documentation. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites/social media linked on our site.

Such links should not be interpreted as endorsement by us of those linked websites/social media. We will not be liable for any loss or damage that may arise from your use of them.

We will not be liable for any losses, including consequential loss, relating to the accuracy, completeness or use of information on any website/social media/ page which is a ‘clone’ or modification of this site (and any associated social media)(whether that ‘clone’ or modification is known, or unknown, to us).


We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software. We strongly recommend that you maintain appropriate cyber security and subject any use of this site and its associated materials/social media to adequate virus checking procedures prior to opening/use.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website, or social media, that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

If you wish to make any use of content on our site other than that set out above, please contact marketing@calastone.com

We are not responsible, under any circumstances, to users of any other site for material on any other site which has made an unauthorised hyperlink to any page on this site without the specific permission of Calastone. We are not responsible, under any circumstances, to users who access cloned webpages, including modified cloned webpages/social media/Facebook, and suffer loss (financial or otherwise). Users are advised to exercise caution and take appropriate due care in internet usage.

Third party links and resources in our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only and have not been approved by Calastone on behalf of that third party.

We have no control over the contents of those sites or resources.

Applicable law

These terms of use, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have exclusive jurisdiction.

Trade marks

CALASTONE, CTN AND the Calastone logo are UK registered trademarks of Calastone Limited.

The LinkedIn logo is a registered trademark of LinkedIn Corporation and its affiliates in the United States and/or other countries. The Twitter logo is a registered trademark of X and its affiliates in the United States and/or other countries

Contact us

To contact us, please email marketing@calastone.com.

Last Updated

This was last updated on 14th March 2024.

Get in touch