In this session, our panellists looked at Calastone and Funds Global’s research into the Australian managed funds industry and what impact Covid and new technologies have had. They discussed how big data, personalisation and D2C will start to become more front and centre as the industry evolves over the next few years. Clients now want a lot more from asset managers, from transparency to speed, panellists agreed progress is being made in Australia but there is a lot more to be done.
Romil Patel, Editor, Funds Global
Justin Christopher, Director, Client Relationship Management, Australia and New Zealand, Calastone
David Hutchinson, Principal Consultant, NMG Consulting