Panel: A brave new digital world – New technologies are speeding up how firms deliver change and enable better investor experiences ______

In this session our panellists discussed the challenge of legacy transformation, as well as the future of artificial intelligence and machine learning, how it can be used to create a better investor experience and what the barriers will be to success. The panel looked at how data can be used in new ways to generate stronger engagement from investors, in an efficient and low cost way. The panellists also each looked at how the next five years may hold as the pandemic starts to wind down.

Moderator
Adam Belding, Chief Technology Officer, Calastone

Panel
Bhargavi Sunkara, Head, Asset Servicing Technology, BNY Mellon Technology India
Judith Swan, Director, Financial Services, Microsoft UK
Dave Howard, Chief Technology Officer, Novia Financial