When we were founded, we started to ask why so much value of an investment is lost during the process of investing. We found the industry burdened with inefficiency and manual processes, adding significant cost. We then made it our goal to ensure that the industry could operate in a fully secure, digital environment, moving away from manual processes and generating efficiency and value for everyone.
By joining our network, clients are seamlessly connected to the world’s largest community of funds, giving access to funds worldwide through a robust and digital network, ensuring that the fund trading process becomes risk-free and lower in cost. Whatever a client’s current infrastructure or methods of trading are, connecting to Calastone is fast and straightforward.
Market participants can reduce unnecessary cost and focus their efforts on generating real value, transforming and simplifying existing processes while gaining the ability to leverage the latest technologies to enable new ways of investing.
We offer a range of solutions across the entire process of trading a fund, generating the opportunity for the industry to deliver greater value for the end investor.
Seamless connectivity and 24-hour operational support
We make it our mission each day to ensure that our clients benefit from completely seamless and uninterrupted connectivity, so we are always on-hand to help, providing support worldwide. Our 24-hour support service is available in multiple languages and we are always available when the market is open.
To ensure our clients receive the best possible service, we proactively track and manage every order throughout its lifecycle. This ensures incidents are avoided and any queries are solved immediately.
Our clients can trade with confidence as our continued investment in technology and business continuity practices ensure our network is fully resilient, reliable and always functions at full capacity regardless of circumstance.
What are our clients saying about us?
Each year we survey our clients to understand how we can improve and develop. This essential feedback provides us with the insight we need to ensure that we continue to provide the global funds industry with the most relevant solutions and the best level of service. In our most recent survey, our clients gave us a world-class net promoter score of 70.
Learn how organisations across the world are using Calastone to increase efficiency, reduce risk and lower the cost of their operations.